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Remove authorization on a computer

New Here ,
Oct 19, 2020

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I was previously a student at the University of Michigan and authorized digital editions on my computer with my old univeristy email address so I could acess library materials back in 2013-2014. 

 

I now am at a different university and can't download an ebook because that authorization doesn't match my new university credentials. 

 

I don't remember the password for that account and don't know how to recover it as I don't have access to that email address anymore. Becuase of this I am not able to remove that authorization. Support says they replaced the email address on my account to match my new credentials and I reset the password, but that password doesn't work. 

 

Is there any way to fix this, or can I just not use this device for materials from this particular database anymore?

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Remove authorization on a computer

New Here ,
Oct 19, 2020

Copy link to clipboard

Copied

I was previously a student at the University of Michigan and authorized digital editions on my computer with my old univeristy email address so I could acess library materials back in 2013-2014. 

 

I now am at a different university and can't download an ebook because that authorization doesn't match my new university credentials. 

 

I don't remember the password for that account and don't know how to recover it as I don't have access to that email address anymore. Becuase of this I am not able to remove that authorization. Support says they replaced the email address on my account to match my new credentials and I reset the password, but that password doesn't work. 

 

Is there any way to fix this, or can I just not use this device for materials from this particular database anymore?

Views

14

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 19, 2020 0

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