SOLVED, Cannot download ebpub ebooks in 4.5.11, Error getting lic , E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Community Beginner ,
Sep 12, 2020

Copy link to clipboard

Copied

SOLVED, SEE MY OWN REPLY, Since yesterday I'm getting the error message 

"Unable to download, Error getting license, License server communications Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"

I am unable to deauthorized my computer to reauthorize it to try to fix the problem. That just gives me a message

"Unable to erase authorization. Please try again after some time."

 

I am using the new password I just had to set as Adobe wasn't recognizing my previous one. This is very frustrating.

 

I was in a chat from an Adobe help page which got nowhere and the tech referred me here.

 

TOPICS
ACSM files

Views

34

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
e_canuck AUTHOR LATEST
Community Beginner ,
Sep 12, 2020

Copy link to clipboard

Copied

I just solved this with the help of this other page, which helped me delete the Adobe Digital Editions authorization from the computer so I could re-authorize it. 
https://community.adobe.com/t5/digital-editions/removing-digital-edition/td-p/7983739?page=1

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more