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the problem of "too many activations"

New Here ,
Jul 06, 2017

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[Moderator moved from The Lounge to Creative Suites​.]

Hallo my name is Sheldon

I have the problem of "too many activations" I have gone through other forms and read other people with the same problem and I have spoken to 5 agents that all couldn't help me. Its my understanding that I have to as for my adobe ID to be reset.

Am I wrong or what please help me.

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the problem of "too many activations"

New Here ,
Jul 06, 2017

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[Moderator moved from The Lounge to Creative Suites​.]

Hallo my name is Sheldon

I have the problem of "too many activations" I have gone through other forms and read other people with the same problem and I have spoken to 5 agents that all couldn't help me. Its my understanding that I have to as for my adobe ID to be reset.

Am I wrong or what please help me.

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Jul 06, 2017 0
Adobe Community Professional ,
Jul 06, 2017

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Please tell us which product and version you have?

Nancy

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 06, 2017 1
Adobe Employee ,
Jul 06, 2017

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Moving this discussion to the Adobe Digital Editions forum.

Nancy I am showing that Sheldon was attempting to reset the activations for his Adobe ID, to be used in Adobe Digital Editions, in case 0222493569.

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Jul 06, 2017 1
Adobe Community Professional ,
Jul 06, 2017

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Thanks, Jeff.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 06, 2017 0
New Here ,
Jul 06, 2017

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Hallo Nancy I have received an email saying that the issue has been resolveb byr when i try to activate my adobe ID when accessing my ebooks i still get the message of too many activations

Kind regards

Sheldon Harding

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Jul 06, 2017 0
Adobe Employee ,
Jul 07, 2017

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Sheldon if you are receiving the message that you have too many activations then please work directly with our support team at Contact Customer Care​.  You are currently posting in a public forum available to anyone with Internet access.

You can find more details regarding how to resolve the current error at E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions​.

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Jul 07, 2017 0
New Here ,
Jul 07, 2017

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Hallo Jeff

I know this forum us public and I visited your link to the forum you gave and it said to ask for a activations count reset when contacting cuatomer services and thats what I did

I spoke to 2 more people and at the end they couldn't help me and then said that the email that I am currently logged in with and have used to access ebooks in the past is not associated with Adobe

Kind regards

Sheldon Harding

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Jul 07, 2017 0