the problem of "too many activations"

[sheldonh72389191]

[Moderator moved from The Lounge to Creative Suites​.]

Hallo my name is Sheldon

I have the problem of "too many activations" I have gone through other forms and read other people with the same problem and I have spoken to 5 agents that all couldn't help me. Its my understanding that I have to as for my adobe ID to be reset.

Am I wrong or what please help me.

[Nancy OShea]

Please tell us which product and version you have?

Nancy

[Jeff A Wright]

Moving this discussion to the Adobe Digital Editions forum.

Nancy I am showing that Sheldon was attempting to reset the activations for his Adobe ID, to be used in Adobe Digital Editions, in case 0222493569.

[Nancy OShea]

Thanks, Jeff.

[sheldonh72389191]

Hallo Nancy I have received an email saying that the issue has been resolveb byr when i try to activate my adobe ID when accessing my ebooks i still get the message of too many activations

Kind regards

Sheldon Harding

[Jeff A Wright]

Sheldon if you are receiving the message that you have too many activations then please work directly with our support team at Contact Customer Care​.  You are currently posting in a public forum available to anyone with Internet access.

You can find more details regarding how to resolve the current error at E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions​.

[sheldonh72389191]

Hallo Jeff

I know this forum us public and I visited your link to the forum you gave and it said to ask for a activations count reset when contacting cuatomer services and thats what I did

I spoke to 2 more people and at the end they couldn't help me and then said that the email that I am currently logged in with and have used to access ebooks in the past is not associated with Adobe

Kind regards

Sheldon Harding