Too much devices activated with the same id

[gaiaf97542737]

I can't use anymore my book reader because each time  i try to match my adobe id with the app mlol, a red error says that too much devices have been  activated with the same id...

But it's not true!!!

I used only one app in the same device, but for many times I installed and disinstalled the same app untill was unusefull to subscribe the adobe id..

Please, solve this problem!!

[Mayank_Meh · Accepted solution]

Hi There,

I have reset the activation now. Please try to login again and see if you can access the books now.

Regards,

Mayank

[gaiaf97542737]

Thank you!

Now it works! 

Gaia

[francescar80372487]

Hi, i have the same problem submitted by Gaia.

Can you reset the activation?

Thanks

Francesca

[andreg5049]

Hi, i have the same problem submitted by Gaia.

Can you reset the activation?

[olivierc81678799]

Hi, can you do the same for me please?

[larsaohman]

I have the same problem E_ACT_TOO_MANY_ACTIVATIONS.

Since the chat support only tells me to find the solution here I ask for help with this issue too.

[larsaohman]

Is there anyone who works at Adobe who moderates this part of the forum and can tell how to get help with this problem?

[Christina5E9F]

I have the same problem. My app kept crashing after an uppdate and now I can't activate my device again.

[Mike_Cadden]

I also have been told that my Adobe ID was used to authorize a previous device, but that isn't true. Can I have this resolved as well? Thank you.

[larsaohman]

Try and send an email to adesup@adobe.com .

They should be able to help you all with this problem.