Too much devices activated with the same id

New Here ,
Sep 13, 2018

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I can't use anymore my book reader because each time  i try to match my adobe id with the app mlol, a red error says that too much devices have been  activated with the same id...

But it's not true!!!

I used only one app in the same device, but for many times I installed and disinstalled the same app untill was unusefull to subscribe the adobe id..

Please, solve this problem!!

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1 Correct Answer

Adobe Employee , Sep 14, 2018
Mayank_Meh Adobe Employee , Sep 14, 2018
Hi There,I have reset the activation now. Please try to login again and see if you can access the books now.Regards,Mayank

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Adobe Employee ,
Sep 14, 2018

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Hi There,

I have reset the activation now. Please try to login again and see if you can access the books now.

Regards,

Mayank

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New Here ,
Sep 14, 2018

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Thank you!

Now it works! 

Gaia

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New Here ,
Jan 05, 2019

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Hi, i have the same problem submitted by Gaia.

Can you reset the activation?

Thanks

Francesca

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New Here ,
Jun 09, 2019

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Hi, i have the same problem submitted by Gaia.

Can you reset the activation?

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New Here ,
Jun 28, 2019

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Hi, can you do the same for me please?

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New Here ,
Jun 28, 2019

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I have the same problem E_ACT_TOO_MANY_ACTIVATIONS.

Since the chat support only tells me to find the solution here I ask for help with this issue too.

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New Here ,
Jun 29, 2019

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Is there anyone who works at Adobe who moderates this part of the forum and can tell how to get help with this problem?

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New Here ,
Jul 02, 2019

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I also have been told that my Adobe ID was used to authorize a previous device, but that isn't true. Can I have this resolved as well? Thank you.

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New Here ,
Jul 03, 2019

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Try and send an email to adesup@adobe.com .

They should be able to help you all with this problem.

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