Transfer of acsm file to ADE

[JAKOB CORNELIS]

I download ACSM files from two different lending libraries to my computer.  I transfer the  acsm files from my downloads folder to the same ADE installed on my computer.  The acsm files from one library (Open Library) are  transferred without difficulty.  The acsm files from the other library (my public library running on OverDrive) are not accepted by ADE; an error message appears saying "Server's communications problem: E ADEPT_IO.  This did not occur until about a year ago.  Until then ADE handled the files from the public library wthout any problem.  The only 'external' difference  between the files is that he pulic library files are named for the book title with a number, while the other files are all named URLLink. How come ADE accepts acsm files from one source and not from an another? 

[cole2585]

I THINK I may have found a work around for this! I had to unauthorize my computer on ADE 4.5 and uninstall. Then, I searched ALL drives on my computer for ANY files containing ADE or Digital Editions and deleted everything that came up and emptied the recycling bin. Then, I downloaded ADE 3 here Adobe Digital Editions downloads. I authorized my computer using my OverDrive account, NOT Adobe. I was not able to download books I had tried to download in the previous version of ADE because they had been fulfilled by another device BUT if I returned them and borrowed again, they worked!! I hope this helps you!

I still agree that this issue needs to be addressed by ADOBE!

[JAKOB CORNELIS]

Thanks for that!  I will try it.

Jake

On Monday, March 19, 2018 at 8:23 PM, cole2585