Highlighted

Unable to authorise my computer

New Here ,
Jun 14, 2018

Copy link to clipboard

Copied

I am struggling to authorise my computer for Adobe Digital Edition. When I enter my adobe id and password I get the message E_AUTH_NOT_READY, so dont know what to do.

I have tried creating a new ID but I get access denied.

Views

112

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to authorise my computer

New Here ,
Jun 14, 2018

Copy link to clipboard

Copied

I am struggling to authorise my computer for Adobe Digital Edition. When I enter my adobe id and password I get the message E_AUTH_NOT_READY, so dont know what to do.

I have tried creating a new ID but I get access denied.

Views

113

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 14, 2018 0
New Here ,
Jun 14, 2018

Copy link to clipboard

Copied

If you are on a Mac, delete the file at /Users/yourname/Library/Application Support/Adobe/Digital Editions/activation.dat and then re authorize Digital Editions. This solved the issue for me. Adobe Support could not provide an answer and referred this forum instead.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 14, 2018 0
Nanaky LATEST
LEGEND ,
Jun 14, 2018

Copy link to clipboard

Copied

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 14, 2018 0