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Unable to Authorize ADE on windows 8.1

New Here ,
Mar 29, 2018

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I have Adobe Digital edition 4.5.7 on windows 8.1X64, I was able to successfully erase the authorization, however when i tried to reauthorize i am not able to as after I click on re-authorization nothing happens.

Can you please help me with it.

Thanks

Vittori.

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Unable to Authorize ADE on windows 8.1

New Here ,
Mar 29, 2018

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I have Adobe Digital edition 4.5.7 on windows 8.1X64, I was able to successfully erase the authorization, however when i tried to reauthorize i am not able to as after I click on re-authorization nothing happens.

Can you please help me with it.

Thanks

Vittori.

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127

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Mar 29, 2018 0
AJIT_M LATEST
Adobe Employee ,
Apr 02, 2018

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Hi Vittori,

If you are using the ADE version 4.5.7.181275 (Check it using Help->About Digital Editions), please un-install and try to download/install the updated ADE installer (4.5.7.182628) from the following URL and then try to authorize and see if that works-

Adobe Digital Editions | Download

Let me know if you face any issue.

Regards,

Ajit

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