Unable to close or quit Digital Editions

New Here ,
Oct 11, 2019

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This download pop up has been present for over a week, although the download is complete. I am unable to cancel to the download, authorize or deauthorize or quit or close the app. I cannot shut down or update my laptop until I can close this app. Please help! 

Screen Shot 2019-10-11 at 11.10.27 AM.png

 

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RNKBUFF LATEST
New Here ,
Oct 18, 2019

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I have the same problem.  The program does not shut down and the only way to shut down is to use the Task Manager in Windows 10 to end the task.

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