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Unable to de-authorize computer license

New Here ,
Dec 03, 2019

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Hi everyone,

 

I have the same problem as I have seen others post - with no solution yet added. Perhaps someone has figured out since 🙂

When I try to Add to Library I get the message: Error getting License. License Server Communication Problem: E_ACT_NOT_READY.

I have trouble shooted this and found that the manual says de-authorize computer to re-authorize. However, the system will not allow me to. It just says Unable to Erase Authorization and to try again later. But it never works. And so I am uanble to read the books. 

 

Has anybody found a solutaion? Thank you!

 

Kindly,

Stina

TOPICS
ACSM files, ADE authorization, Deauthorization, DRM

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Unable to de-authorize computer license

New Here ,
Dec 03, 2019

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Hi everyone,

 

I have the same problem as I have seen others post - with no solution yet added. Perhaps someone has figured out since 🙂

When I try to Add to Library I get the message: Error getting License. License Server Communication Problem: E_ACT_NOT_READY.

I have trouble shooted this and found that the manual says de-authorize computer to re-authorize. However, the system will not allow me to. It just says Unable to Erase Authorization and to try again later. But it never works. And so I am uanble to read the books. 

 

Has anybody found a solutaion? Thank you!

 

Kindly,

Stina

TOPICS
ACSM files, ADE authorization, Deauthorization, DRM

Views

137

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Dec 03, 2019 0
Community Beginner ,
Dec 03, 2019

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Same here

And ADobe does not help 

 

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Dec 03, 2019 0
New Here ,
Dec 03, 2019

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Yea, it's really a tough spot- as the book vendor will say to use ADE to read protected files. Hmm...

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Dec 03, 2019 0
Community Beginner ,
Dec 03, 2019

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And the public Library!


anyone knows the soluties?

 

ADOBE WILL NOT HELP YOU

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Dec 03, 2019 0