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Unable to de-authorize previous computer

New Here ,
Aug 15, 2018

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I authorized a previous computer without an Adobe ID, so I am unable to de-authorize previous computers. I no longer have access to that computer either. I am unable to open books that I previously purchased from Google. I have downloaded the ACSM file, but ADE gives me this message: "Unable to download: Error getting License. License Server Communication Problem. E_GOOGLE_DEVICE_LIMIT_REACHED.

I have an ID now, but I can't access my previous purchases.

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Unable to de-authorize previous computer

New Here ,
Aug 15, 2018

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I authorized a previous computer without an Adobe ID, so I am unable to de-authorize previous computers. I no longer have access to that computer either. I am unable to open books that I previously purchased from Google. I have downloaded the ACSM file, but ADE gives me this message: "Unable to download: Error getting License. License Server Communication Problem. E_GOOGLE_DEVICE_LIMIT_REACHED.

I have an ID now, but I can't access my previous purchases.

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119

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 15, 2018 0
Nanaky LATEST
LEGEND ,
Aug 16, 2018

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For reset the device limit from google should contact the google support.

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Aug 16, 2018 0