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Unable to download - Error Getting License

New Here ,
Jul 30, 2019

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I have downloaded the latest Adobe Digital Editions on a brand new Windows 10 Lenovo laptop.  I cannot download books from the library any more since I have the new program and a new laptop.  My old laptop literally died so I can't go back and use it.  The actual error I get is as follows:

Unable to download

Error getting license.  License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Does anyone know how to fix this problem?  I can't reach anyone at Adobe in person to get any assistance with this problem and it's driving me crazy!!!

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Unable to download - Error Getting License

New Here ,
Jul 30, 2019

Copy link to clipboard

Copied

I have downloaded the latest Adobe Digital Editions on a brand new Windows 10 Lenovo laptop.  I cannot download books from the library any more since I have the new program and a new laptop.  My old laptop literally died so I can't go back and use it.  The actual error I get is as follows:

Unable to download

Error getting license.  License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Does anyone know how to fix this problem?  I can't reach anyone at Adobe in person to get any assistance with this problem and it's driving me crazy!!!

Views

151

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 30, 2019 0

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