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Unable to erase authorization for adobe editions

New Here ,
Apr 04, 2015

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So I tried to erase the authorizations for my adobe editions so i could fix the (error check activation) error i was getting but now I can't erase the activation it keeps saying cannot erase activation at this time please try another time but when i do it still won't work! Please HELP!

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Unable to erase authorization for adobe editions

New Here ,
Apr 04, 2015

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So I tried to erase the authorizations for my adobe editions so i could fix the (error check activation) error i was getting but now I can't erase the activation it keeps saying cannot erase activation at this time please try another time but when i do it still won't work! Please HELP!

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Apr 04, 2015 0
New Here ,
Apr 28, 2015

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Yeah, I have the same problem, and received no help so far eve though I stated it is an emergency as I need the book i downloaded to write my exam. No rush just trying to make something of my future here.

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Apr 28, 2015 0
Adobe Employee ,
Apr 29, 2015

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If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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Apr 29, 2015 3
New Here ,
Dec 30, 2015

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Thank you so much. That worked perfectly.

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Dec 30, 2015 0
New Here ,
Jun 16, 2016

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Great! It worked perfectly for windows

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Jun 16, 2016 0
New Here ,
Jun 28, 2016

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I tried the suggestion for Mac. However, I don't have the digital editions folder in my library files or the activation.dat file. Please advise.

Thank you,

Keith

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Jun 28, 2016 0
LEGEND ,
Jun 28, 2016

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You are in the User Library?

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Jun 28, 2016 0
New Here ,
Jun 29, 2016

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Thank you, thank you ad infinitum!  I spent hours trying to transfer a library ebook to my husbands Kobo.  I have not had this authorization issue before, so I 'chatted' with Adobe who could/would not help but referred me to this forum.  I did a factory reset on my husbands Kobo, tried to download the book getting the same 'unauthorized' Adobe message.  I deleted the ADE app and reinstalled with the same issue.  I tried to delete the authorization and got the same message as knowledge=power to try again later.  I really appreciate your simple clear steps to delete authorization from the regedit file on my Windows computer then reauthorize.  Worked like a charm.  We now both have the ebook on our Kobos and wonder of wonder they both opened for reading.

Cheers

Julia

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Jun 29, 2016 0
New Here ,
Oct 28, 2016

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I am using windows 10. how do I get start etc to get to regedit ?

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Oct 28, 2016 0
LEGEND ,
Oct 28, 2016

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Press WINDOWS and R. Enter regedit and press Enter.

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Oct 28, 2016 0
New Here ,
Nov 15, 2020

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That actually worked! Awesome! Thank you so much!

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Nov 15, 2020 0