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Unable to open .acsm file on android devices

New Here ,
Aug 28, 2020

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I am attempting to access a University textbook on an android device, but have so far had zero success in accessing it. I have contacted IT at the University and they suggested it is something on Adobe's end. I have tried on two Android devices and receive the same error message:

 

Unable to downlod

Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN

 

I have authorized the account, uninstalled, reinstalled etc. to no avail. I am able to download the file, but the app won't open it.

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Unable to open .acsm file on android devices

New Here ,
Aug 28, 2020

Copy link to clipboard

Copied

I am attempting to access a University textbook on an android device, but have so far had zero success in accessing it. I have contacted IT at the University and they suggested it is something on Adobe's end. I have tried on two Android devices and receive the same error message:

 

Unable to downlod

Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN

 

I have authorized the account, uninstalled, reinstalled etc. to no avail. I am able to download the file, but the app won't open it.

Views

17

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 28, 2020 0

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