Unable to open ACSM in ADE 4.5.8 using Win10 Chrome

New Here ,
May 24, 2018

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Trying to show prtscn,  hope this works.

Activation Server error

code" E ADEPT REQUEST EXPIRED

Tried the regedit in order to Authorize.  No luck

Uninstalled ADE 3 and ADE 4.5.7  Reinstalled ADE 4.5.8. no luck

Date  and clock  time zone  are correct.

Made sure all my overdrive library, kobo, ADE all have same id email.

I'm using Win 10, Chrome on Surface Pro 4.

Needless to say, my intitial problem was being unable to load library books using Overdrive to Koba Aura 2 Now I've since read a blog that doesn't show Kobo Aura 2 as compatible.  OH joy.

First things first.  Let's find out why I can't even get these ACSMs to load into ADE?

Thanks Kath

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1 Correct Answer

LEGEND , May 25, 2018
Nanaky LEGEND , May 25, 2018
The error is a problem with Date, Time and Time-Zone. Check if this settings right on your device. If this right, can this error a problem with the download server of the eBook.

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LEGEND ,
May 25, 2018

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The error is a problem with Date, Time and Time-Zone. Check if this settings right on your device. If this right, can this error a problem with the download server of the eBook.

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katherined10838063 AUTHOR LATEST
New Here ,
May 25, 2018

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Yes, it was my clock.  Out by one hour.  We don't change time here.  So I must have something on auto change.

Thanks again.

KD

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