Unable to open title, errors were encountered in this item.

New Here ,
Dec 16, 2015 Dec 16, 2015

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Unable to open title, errors were encountered in this item. bought 3 books from Google all 3 give same problem, ordered same title on one from Kobo store and have same problem. No problems with none DRM products or short DRM book i purchased. Using windows 10.

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correct answers 1 Correct Answer

LEGEND , Dec 17, 2015 Dec 17, 2015
And which error message you get exactly?

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LEGEND ,
Dec 17, 2015 Dec 17, 2015

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And which error message you get exactly?

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New Here ,
Jan 10, 2016 Jan 10, 2016

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Hello Nanaky,

Sorry for only just replying the Unable to open title message comes up after adding titles to digital editions then trying to read them, the Unable to open then the title is the main message underneath it says errors were encountered in this item and gives the file path. The same 3 books cannot be read on a tablet using Aldiko App, there is a Could not load file error.

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LEGEND ,
Jan 10, 2016 Jan 10, 2016

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In this case try to download the eBooks new.

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New Here ,
Jan 13, 2016 Jan 13, 2016

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Hello Nanaky

By try to download the eBooks new do you me download the books from the site again? if this is what you mean I have already done this several times it was the 1st thing I tried when I had problems opening the books. The three books were purchased and downloaded from the Google play store, but when I started having problems I purchased and downloaded one of the titles again from the Kobo store but got the same error message again. I Have also tried reinstalling the Digital Editions software on my computer to see if this would help. All seemed to be okay in September 2015 when I last purchased, and opened downloaded books.

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LEGEND ,
Jan 13, 2016 Jan 13, 2016

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Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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Only url files from sample library not helpful at all.

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LEGEND ,
Mar 20, 2018 Mar 20, 2018

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Its not solved the issue it help to solved the issue: Can you dwnload a other eBook?

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Community Beginner ,
Mar 20, 2018 Mar 20, 2018

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Re-installed ADE 4.5.7 for Windows working fine now.

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New Here ,
Mar 20, 2018 Mar 20, 2018

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I am having this same problem. I have already uninstall and reinstalled and the problem still persists.

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Community Beginner ,
Mar 20, 2018 Mar 20, 2018

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Help. Me too.  Trying to deauthorize but it doesnt recognise my password.  Its a work PC so I cannot reinstall ADE myself.  still works fine on my home laptop. 

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