Adobe Dimension CC Crashes

[Gideon JJ Jordaan]

Please Help!

I recently downloaded the Adobe Deminsion CC program. It launches fine, and I can open a new document, but the moment I try to do something the application gives an error and needs to close.

I have tried uninstalling and reinstalling (re-download through CC app) the application but to no avail.

Here is a screenshot of the error message:

[arij2010 · Accepted solution]

Hi,

Check your event viewer to see if you have some errors related to Dimension and check the faulting module on these errors .

[Gideon JJ Jordaan]

Hi Arij2010

Thank you for the response. I went into Event Viewer and (after a bit of searching) found that my graphics card was giving the problem. So I downloaded the newest drivers for it, and this seems to have fixed the problem.

Thank you for getting me on the right track to fix the problem.

Regards,

Gideon

[arij2010]

You're welcome .

[Bani Verma]

Moving this thread to Dimension CC community.