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Adobe Dimension crash

New Here ,
Nov 02, 2021 Nov 02, 2021

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Hi! After the last update my Dimension I can't open my recent projects or even create new ones. Nothing has changed even after reinstall. I'm using Microsoft 10.

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Crash or freeze , Problem or error

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Community Expert ,
Nov 03, 2021 Nov 03, 2021

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Use the Creative Cloud Cleaner Tool to solve installation issues (remove Dn files and make a clean install)
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Also update your GPU driver to latest if you are not on latest one.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Hi, I tried the Creative Cloud Cleaner + I checked the GPU driver - the problem still persists. 

 

I have attached a video for better explanation.

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Community Expert ,
Nov 04, 2021 Nov 04, 2021

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Please report this as a bug to Dn Team at https://feedback.adobedimension.com/

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