Adobe Dimension not working

[pooyans84427509]

Hi everyone, I haven't been able to open the app in a couple of days now. when i try to open the app, i get this message: a problem caused the application to not work properly.

This problem usually lasts for days, the app then works for a copuple of days, and eventually stops working again.

I have a Macbook pro 16 inch.

[Ussnorway]

bad Ram or internet ... I'd test the internet first by going to a mate place and plugging into their lan i.e, the cable not wifi

[pooyans84427509]

It is not the internet for sure, because i can still run it on my Macbook 12 inch with the same internet.