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Adobe Dimension will not open

New Here ,
Aug 13, 2019 Aug 13, 2019

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Hi there,

I am attempting to open Dimension, and it tends to just hang after the loading screen is gone and just hangs out in the bottom tray, not opening.

My computer specs below:

Intel i5-8400 @2.8 Ghz
16 gigs of ram
G Force GTX 1060 - 3 gb of video ram
Vmem - 49.9 GB
Available Vmem- 29.9 GB

I have tried a proper uninstall and reinstall to no luck.

I have ran Dimension in the past on the PC with no problem.

Thanks for any help

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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Try the prerelease build, that is patched

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New Here ,
Aug 19, 2019 Aug 19, 2019

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Where do I find the pre-released version?

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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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LATEST

bryanl80723366  wrote

Where do I find the pre-released version?

scripted link is on the main Dimension forum page... Of course only desktop users get it not phone or tablet people

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Community Expert ,
Aug 15, 2019 Aug 15, 2019

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something can be wrong with your video card driver. Reinstall or update them. You can also try Use the Creative Cloud Cleaner Tool to solve installation problems after uninstalling Dn.

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New Here ,
Aug 19, 2019 Aug 19, 2019

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Tried updating the drivers, no luck there

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