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Adobe Dimension Won't Quit

New Here ,
Sep 28, 2020 Sep 28, 2020

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I'm currently working in Dimension, I went to change tools before it froze immeidately. I'm stuck on the rotate tool, it let's me move around my cursor, but nothing else. I cannot switch tools or even rotate despite being on that tool. I cannot exit out, I've pushed quit and force quit, but it still remains open. I have tried uninstalling the app and restarting my laptop (MacBook Pro 2016)  and it will not let me do either since the program is still open. I'm on a time limit as I am supposed to be finishing a project to present at 3pm PDT. What else can I do to get it to close?

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Crash or freeze , Mac , Problem or error

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correct answers 2 Correct answers

New Here , Nov 18, 2023 Nov 18, 2023

it wont let me uninstall, quit, force quit, or restart my lap top. i have no idea what to do.

 

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Community Expert , Nov 19, 2023 Nov 19, 2023

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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LEGEND ,
Sep 28, 2020 Sep 28, 2020

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https://www.parallels.com/blogs/force-quit-on-a-mac/

 

the actual issue will be harder to fix and I'd just uninstall Dimension if you are on a time limit

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New Here ,
Nov 18, 2023 Nov 18, 2023

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it wont let me uninstall, quit, force quit, or restart my lap top. i have no idea what to do.

 

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Community Expert ,
Nov 19, 2023 Nov 19, 2023

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Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Nov 19, 2023 Nov 19, 2023

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Thank you so much!

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