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Can't import background image with newest version

New Here ,
Oct 31, 2024 Oct 31, 2024

I can't import a pic into Dimension without getting an error with this new version.  Can't drag and drop into it either.  I have to keep reverting to the previous version .  Anyone have an solutions? 

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Community Expert ,
Oct 31, 2024 Oct 31, 2024
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Can you share an image for testing in Dn? Thx

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