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Can't Reopen Adobe Dimension file

Felix Sia
Community Beginner ,
Apr 27, 2025 Apr 27, 2025

I've exited the Dimension file after saving. Now it says Unable To Open Document. I've already updated my drivers. Please help

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Bug , Problem or error
Dimension-2025-04-28.log
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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 28, 2025 Apr 28, 2025

Is it possible to share a file here via any cloud to test? Thx

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Felix Sia
Community Beginner ,
Apr 29, 2025 Apr 29, 2025
In Response To Ares Hovhannesyan

I just can't reopen .dn files everytime. I wonder why. 

Heres the dimension file

https://drive.google.com/file/d/1CueN2NkQIoRagihQMuli5m-d3_80rIZh/view?usp=drive_link

Dimension-2025-04-30.log
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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 30, 2025 Apr 30, 2025
In Response To Felix Sia

I am able to open your Dn file in latest build. Here is screenshot. Try to reinstall Dn. You can also use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Screenshot 2025-04-30 200805.png

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Felix Sia
Community Beginner ,
Apr 30, 2025 Apr 30, 2025
In Response To Ares Hovhannesyan

I did the cleaning for Dimension. Also tried reinstalling multiple times. Still can't reopen saved project files

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Ares Hovhannesyan Community Expert
Community Expert ,
May 01, 2025 May 01, 2025
In Response To Felix Sia

I saved your opened files with new name. Is it possible to you to open it?

https://www.dropbox.com/scl/fi/pyo1hkv57c1tcfj28v6ky/Sneakers.dn?rlkey=iywgmegdzysvsb86krt9dk76c&st=... 

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Felix Sia
Community Beginner ,
May 01, 2025 May 01, 2025
In Response To Ares Hovhannesyan

Nope. Still can't

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Ares Hovhannesyan Community Expert
Community Expert ,
May 02, 2025 May 02, 2025
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In Response To Felix Sia

Therefore , this is a specific bug. Your post has been voted and team will review your log file.  

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