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Decal's text looks pixelated when rendered

Explorer ,
Dec 13, 2017 Dec 13, 2017

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Hi All,

I have this issue with Dimensions where the text that appears in the decal pixelates pretty badly. I have tried using very high resolution (up to 1200 dpi) for the decal file. The original file is all vector made in Illustrator. I've tried using JPG's, PNG's, and PSD's but no luck. I also used CC Libraries and used the Illustrator file as an asset and pulled it into Dimensions. Every single render still looks the same. I am rendering it at 2300 pix x 2300 pix and at high quality (tried medium and low too but the same happens).

Here's an example of how it looks. Looks at the "V" in "Vite".

171213_safevite_bottle_group_001-snapshot.png

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Import and export, Problem or error

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correct answers 1 Correct answer

Adobe Employee , Dec 14, 2017 Dec 14, 2017
Hi Jenz!  There are a few things at the moment: When using an .AI or .SVG file from Libraries Dimension needs to rasterize it to non-vector pixels.  This process does not actually make it "low-res" as ussnorway suggested.  By default they are rendered at 8,000 x 8,000 pixels.  Dimension doesn't yet have a mechanism in place to call for specific dimensions so we're loading a rather large image right now.  Resolution of the file itself is not actually the issue. The second thing is that when a dec...

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Participant ,
Apr 20, 2018 Apr 20, 2018

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Same problem here and totally agree with Cledi​ and vplaas​. I've spent two days trying different combinations to make my renders look good, sadly getting always the same results. This is a beta version and you should warn us in order to manage our precious time properly.

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New Here ,
Apr 25, 2018 Apr 25, 2018

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same here - load of old tosh, i've just wasted an entire afternoon exporting, re-exporting, increasing quality, checking source images, over and over - the render looks great, but the decal looks S**T. 

I'm now trying to layer my decal in PS via smart object , but am getting problems as the PSD seems to behave differently with the rendered layers, and my smart object is invisible unless i mute the render.

what's the point of releasing "enterprise grade" rendering software, with it's main USP being decal application, when in reality you can't possibly use something like this in the real world - there's no way I'm placing these images on to a website as people will call me out immediately as amateur.

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New Here ,
Apr 25, 2018 Apr 25, 2018

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OK - my workaround has been successful - by exporting the render and then applying my decal as a distorted smart object.

This works fine for me as the surface is flat, but for cylindrical objects like the one above, it will obviously be much harder to distort your smart object to make it fit.

as below, decal is crisp I just need to play with quality of original render to achieve the required standard!

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Community Beginner ,
Dec 19, 2018 Dec 19, 2018

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Hi Jenz, It's December now and my decals are still looking blurry. When is this change going into effect?

Justin

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Explorer ,
Jan 23, 2019 Jan 23, 2019

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I've been doing some renders for a client and discovered accidentally that if I keep my decals under 1000 pixels in their widest dimension (whether that's height or width) it actually produces SIGNIFICANTLY better results. The decal still isn't super crisp because the render engine has to blow the image back up to high resolution, but at least it eliminates the appalling degree of jaggies. Now I can just export at a bit higher res, run a quick Smart Sharpen in Photoshop, and shrink them to the size I need. Still more steps than ideal, but at least it's producing client-worthy results!

woodpecker_good.jpg

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LEGEND ,
Jan 23, 2019 Jan 23, 2019

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thats actually helpful to know... thanks

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New Here ,
Mar 02, 2019 Mar 02, 2019

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This product should be marked as beta. I just wasted an entire night of work with an end result I can't show the client. Err that's not true, I did show the client and explained the whole issue with pixelated graphics in the render. While Scripturient1899 's reply was helpful it still isn't a render I can expect to be paid for.

More than a little upset Adobe!

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New Here ,
Mar 19, 2019 Mar 19, 2019

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Not that this is likely to be of any help, but I would like to add my disappointment as well. Adobe really flogged this program as an easy way for graphic designers to produce presentation-quality 3D images. Nowhere in their promotions did I see the caveat: "oh, but your design better not have a label because it will look like garbage." Now I have wasted hours producing a design that cannot even be imported into other programs that actually work. Maybe if enough people express their frustration on these boards the news will climb sufficiently in the search rankings to actually have an effect.

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Community Beginner ,
Apr 01, 2019 Apr 01, 2019

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This topic should not be marked as answered. Had so much hope for this app but it's a great disappointment that to date after so much time has passed (since 2017) that a fix was promised the problem still remains. Still keeping an eye out and hoping. In the meantime I'm not using Dimension to avoid wasting my time.

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New Here ,
May 11, 2019 May 11, 2019

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I use Dimension to render my product images (I'm not the best photographer) and for me the issues began with the most recent update in April!  Now, my product labels (decals) appear pixelated and the image as a whole does not translate well in various applications.  Incredibly disappointed, to say the least.  Like many others here, I spend a considerable amount of $$$ on this App, et al.  I would suggest Adobe focus solely on remedying the pixelation issue rather than adding a bunch 'bells and whistles' to areas of the App that do not need improvement.

PS  Images are rendered on 'High' quality to no avail.

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New Here ,
May 11, 2019 May 11, 2019

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I didn't use Dimension for some time due to the pixalation problematic. But now it produces really printable files! (When you use local rendering).

Maybe you take a look at installation / settings.

Clemens Dillmann

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Community Beginner ,
May 22, 2019 May 22, 2019

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We solve this problem by changing the base color on the object's material to a solid color image sized 4096x4096.

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Community Beginner ,
May 22, 2019 May 22, 2019

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Since we have to have pics, or it didn't happen...

Base Color using solid color image—render finished in 16:52:

Base Color using Dimension Default—render finished in 17:01:

We render at 2000x2000px on High-Quality, but we turn off the ground plane & background, since we just want the product image.

Also, we do not use a dedicated machine for rendering, so I'm working on stuff while Dimension renders in the background. That's the most likely explanation for the difference in render times.

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New Here ,
Jun 20, 2019 Jun 20, 2019

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Can confirm this worked for me too; 4096px square black PNG instead of base colour, formerly horrifically blocky decal applied on top, crisp as!

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New Here ,
Jun 24, 2019 Jun 24, 2019

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Hey mr.dward

So just to clarify... Is it best to use an image (a High-res JPEG if you will) rather than an Illustrator file?

I have been driven mad because the typography on my packaging is just looking like a Windows 95 bitmap image (see attached)...

Thanks in advance for your response!

McKnights - v.2.0-Primary.1560854687733.png

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Explorer ,
Jun 24, 2019 Jun 24, 2019

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Hi Michael,

What you want to do is open up the object's material properties. You should see a list that says Default Material (or whatever standard material you've applied to it) plus any Decals you have applied. Select the Default Material and under Properties > Surface > Base Color you want to use an Image instead of a Color. Save a plain flat black PNG that is 4096x4096 to use as the base color of your material, since your canisters are black.

Then you can go in and apply your Illustrator file as a Decal over the top of that material.

That should be enough to get you better results, but if it still doesn't work, try saving your decals as PNGs instead of .AI files. Make them 999pixels at their largest dimension (whether that's height or width.) That will make things a little blurry but a lot less jaggy.

Hope that helps! Lovely work.

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Explorer ,
Jul 15, 2021 Jul 15, 2021

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Hi, I am facing this issue with small texts and shape. big ones are okay. but small text like details on packaging blur and pixelate. I have used the black png method and have tried to place both png and ai files of each element separately too. but, the issue sustains. attaching a screenshot for more clarity.\

left- small text pixelated and slightly not visible

right- same text but big size

 

Heenaaah_0-1626379102679.png

 

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New Here ,
Jun 24, 2019 Jun 24, 2019

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Scripturient1899gives a good further explanation here and yes I used a solid black PNG, not AI file, for the base colour image.
I also have started making all my decals square as someone had mentioned in this thread, so that may be helping too...

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Community Beginner ,
Jun 24, 2019 Jun 24, 2019

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Hey everybody,

I discovered that dimmension is messing up with graphic wich have 300 DPI.

I was maded 10 x 10 k px. picture for sharp render. and gave 72 DPI.

Here you can check file renderd by "online engine" (only 2000 x 2000 px because this engine have limitation): Adobe Creative Cloud.

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New Here ,
Oct 24, 2019 Oct 24, 2019

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Thanks a lot Bryan it worked for me too, i replaced the color of my objects material with a similar solid color jpeg and...

BAAM everything back to normal! Strange thing is that to hours ago the decal was just fine and while making a new rendering a noticed the pixeling problem. And even stranger is that if i load the same pixel looking decal on a simple cylinder object it looks

perfect!? Adobe has to do something about these issues at least give us some correct answers from experts or hire Bryan her to help you 😉 

Thanks again man!

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Community Beginner ,
Sep 26, 2019 Sep 26, 2019

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What I learned. As a really new user of Dimensions I learned that if Dimensions does not like a particular object (don't know the whys) it will render the decal pixelated.

This image I'm including is of a 5 gallon paid from 2 different sources with some minor tinkering from me. The pixelated one I worked on for days with different format, color spaces, resolutions and file types. I went so far as to upgrade my OS to get the latest version of Dimensions. When that failed I found another pail and this is the different results:

Animal pail sample.jpg

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New Here ,
Jan 21, 2020 Jan 21, 2020

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Why does everyone keep calling it Dimensions? Mine is called Dimension. Is it like Home Depot where everyone just calls is that even though the actual name is The Home Depot?

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I guess for some of us life isn't so easy that we would be bothered by an extra "s".

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LEGEND ,
Aug 16, 2021 Aug 16, 2021

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LATEST

this will be fixed [i.e, able to be fixed by the user when it pops up] when the software allows some way to take back control over the Uv map... as it stands now, the best you can do is hope a auto-remaping of the Uv allows a clean rendor

 

as always, fix the model 1st is the best workflow

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