Copy link to clipboard
Copied
On my Mac Pro, I've installed Dimension 3.3, and it's completely unusable. As is demonstrated in my attached screen capture:
I've removed Dimension and the previous installs preferences, and did a clean install. I've looked through Console, but there are no indications of errors for Dimension.
I recall seeing this previously, during prerelease, but it was quickly resolved with an update. The only other Adobe forum post I could find that detailed a similar issue, referred OP/readers to joining the Dimension prerelease program to get a more updated version. However, that's not very helpful since the current version in Dimension prerelease is 3.3.
Relevant Mac specs are:
MacOS Catalina 10.15.5
3.2 GHz 6-Core Intel Xeon
48 GB 1066 MHz DDR3
AMD Radeon HD 7850 2 GB
Can I resolve this issue and make Dimension useable again?
Copy link to clipboard
Copied
Please report this as a bug at https://feedback.adobedimension.com
May be this can be help. This will clean up Dn old installation files from your sysem : Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Copy link to clipboard
Copied
I've filed this as a bug.
Thanks for the recommendation of the CC Cleaner, but following Adobe's own instructions for that tool, Dimension is not visible within the Cleaner after uninstallation through the CC app. Has the app been updated, and the instructions not updated with it?