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Dimension 3.4 will not open past splash screen Mac

New Here ,
Sep 29, 2020 Sep 29, 2020

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I cannot even use Dimension on my Mac. Just opens to the main tutorial screen and then crashes.

here is my system info;

MacBook Pro (16-inch, 2019)

Processor: 2.4 GHz 8-Core Intel Core i9

Memory:  32 GB 2667 MHz DDR4

Graphics: AMD Radeon Pro 5500M 8 GB

Mac OS: 11.0 Beta (20A5374i)

 

Main Crash log below. Please help!

 

Process: Adobe Dimension [59411]
Path: /Applications/Adobe Dimension/Adobe Dimension.app/Contents/MacOS/Adobe Dimension
Identifier: com.adobe.dimension
Version: 3.4 (3.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Dimension [59411]
User ID: 502

Date/Time: 2020-09-29 17:24:26.712 -0700
OS Version: Mac OS X 10.16 (20A5374i)
Report Version: 12
Bridge OS Version: 5.0 (18P50380a)
Anonymous UUID:

Sleep/Wake UUID: 

Time Awake Since Boot: 80000 seconds
Time Since Wake: 2600 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [59411]

VM Regions Near 0:
-->
__TEXT 10663d000-10663e000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Dimension/Adobe Dimension.app/Contents/MacOS/Adobe Dimension

Application Specific Information:
Calling windowShouldClose: on the delegate for the AtomNSWindow 0x7fb69f607d80

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread

TOPICS
Crash or freeze , Mac , Problem or error

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New Here ,
Sep 30, 2020 Sep 30, 2020

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Same issue with me; crash log is identical. I have the exact same machine and also running the same developer build of Big Sur.

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Explorer ,
Oct 24, 2020 Oct 24, 2020

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Same issue. I logged a bug report on the Dimension bug reporter page. Dimension is the ONLY app in the entire CC suite that isn't working with public beta of Big Sur. Adobe needs to fix this immediately especially since the public release will be out any day. 

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LEGEND ,
Oct 24, 2020 Oct 24, 2020

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Dimension needs permission from the system

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Same here, same specs, 16 inch, i9... and won't launch at the splash screen since the first day of BigSur Beta. 😞 

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New Here ,
Nov 23, 2020 Nov 23, 2020

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LATEST

Same issue for me on Big Sur and M1 MacBook Pro

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