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Dimension - access creative cloud account

New Here ,
May 11, 2022 May 11, 2022

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Immagine 2022-05-11 104427.png

 

How can I solve?
Dimension does not connect to the account ... all other programs connect without problems

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How to , Mac , Problem or error , Windows

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Community Expert ,
May 11, 2022 May 11, 2022

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Sing out and sign in again into your Creative cloud account. Are you using personal or enterprise account?

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LEGEND ,
May 11, 2022 May 11, 2022

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it tends to be a licence issue at the Adobe server end,

for example lets say you log into Photoshop from a different computer some time last year... Adobe server logs that system and now thinks you are trying to use Dimension from more than 1 devive, even though it was Photoshop and your Dimension doesn't tell you any useful info about the failed login

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