Dimension - access creative cloud account

[Hdemia Pietro]

How can I solve?
Dimension does not connect to the account ... all other programs connect without problems

[Ares Hovhannesyan]

Sing out and sign in again into your Creative cloud account. Are you using personal or enterprise account?

[Ussnorway]

it tends to be a licence issue at the Adobe server end,

for example lets say you log into Photoshop from a different computer some time last year... Adobe server logs that system and now thinks you are trying to use Dimension from more than 1 devive, even though it was Photoshop and your Dimension doesn't tell you any useful info about the failed login