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Dimension CC is adding a weird line to graphic

Explorer ,
Oct 29, 2018 Oct 29, 2018

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I have created in and exported from CorelDRAW 2018, this vector art: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/XkBax17syROXhIK/T-Shirt.png

I want to place it on a 3D T-shirt OBJ: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/OuP8rkrQLaFxMYe/T-Shirt.obj that I have imported.

Here's my Dimension CC 2019 file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/iaRFxiLTx6l8omL/24FPS.dn

And here's the rendered PSD file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/V-iU57Ccd6BAuZl/24FPS.psd

As you can see, there's no line of colours in the top of the vector art, but, there's one visible when I import the graphic in Dimension CC. It gets rendered also. I can remove it in Photoshop, but, can anyone point out why that is happening?

For those who didn't get what I'm talking about, here's the annotation (the problem area is the one marked within the red bordered box): https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/EJayPX_g71qKiQ3/Annotation.png

This issue persisted in Dimension CC 2018 also.

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correct answers 1 Correct answer

Adobe Employee , Oct 30, 2018 Oct 30, 2018

This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

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Engaged ,
Oct 30, 2018 Oct 30, 2018

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Hi,

I've opened your scene and I can confirm your problem. Although, I created an empty scene and with your decal and obj. I cannot re-create your problem, so I might suggest to create from scratch.

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Explorer ,
Oct 30, 2018 Oct 30, 2018

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I have already used multiple OBJs and recreated a few times.

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LEGEND ,
Oct 30, 2018 Oct 30, 2018

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That line is distortion from rendoring the image as the wrong dimensions i.e, a square peg in a round hole

As to how to fix; I'd edit the graphic in your software of choice (I use Photoshop) and what you want to do is resize the canvas to the correct [relative] shape witch is pixels in this case because your overall Dimension canvas is 1920 * 1280 that is what you should also set the decal too for best results

Screenshot (42).png

Screenshot (38).png

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

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Explorer ,
Oct 30, 2018 Oct 30, 2018

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I'll try this soon and update.

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Explorer ,
Nov 04, 2018 Nov 04, 2018

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Yeah. This worked! Thanks a lot!

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LEGEND ,
Nov 04, 2018 Nov 04, 2018

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welcome... now get back to your work

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