Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Dimension CC is adding a weird line to graphic

Explorer ,
Oct 29, 2018 Oct 29, 2018

Copy link to clipboard

Copied

I have created in and exported from CorelDRAW 2018, this vector art: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/XkBax17syROXhIK/T-Shirt.png

I want to place it on a 3D T-shirt OBJ: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/OuP8rkrQLaFxMYe/T-Shirt.obj that I have imported.

Here's my Dimension CC 2019 file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/iaRFxiLTx6l8omL/24FPS.dn

And here's the rendered PSD file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/V-iU57Ccd6BAuZl/24FPS.psd

As you can see, there's no line of colours in the top of the vector art, but, there's one visible when I import the graphic in Dimension CC. It gets rendered also. I can remove it in Photoshop, but, can anyone point out why that is happening?

For those who didn't get what I'm talking about, here's the annotation (the problem area is the one marked within the red bordered box): https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/EJayPX_g71qKiQ3/Annotation.png

This issue persisted in Dimension CC 2018 also.

Views

1.2K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 30, 2018 Oct 30, 2018
This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

Likes

Translate

Translate
Engaged ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

Hi,

I've opened your scene and I can confirm your problem. Although, I created an empty scene and with your decal and obj. I cannot re-create your problem, so I might suggest to create from scratch.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

I have already used multiple OBJs and recreated a few times.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

That line is distortion from rendoring the image as the wrong dimensions i.e, a square peg in a round hole

As to how to fix; I'd edit the graphic in your software of choice (I use Photoshop) and what you want to do is resize the canvas to the correct [relative] shape witch is pixels in this case because your overall Dimension canvas is 1920 * 1280 that is what you should also set the decal too for best results

Screenshot (42).png

Screenshot (38).png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

I'll try this soon and update.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 04, 2018 Nov 04, 2018

Copy link to clipboard

Copied

Yeah. This worked! Thanks a lot!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 04, 2018 Nov 04, 2018

Copy link to clipboard

Copied

LATEST

welcome... now get back to your work

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines