Dimension Crash Issue

[ernieslenk]

I'm working with a Dimension project file that consists of a lot of objects. Other than the app performing very sluggish, I've been having this frequent issue where the app keeps crashing entirely, making me have to force quit and restart Dimension. (Screen shots attached) 

Any help/advice would be appreciated, thank you!

[Ussnorway]

what do you want us to tell you, that your file is too big for Mac to handle and its time to get a Windows computer?

be aware that crash during save will corupt the Dn file making it unusable... so have a back up handy

if you want to share the Dn file I'm happy to rendor it in my Ryzen for you

[JMathews · Accepted solution]

Hey there!  Sorry to hear about the crash!  This what we call a front-end crash, where the UI is failing to render for some reason, while the main 'core' of the app is actually still working.  We've identified a major cause of the front-end crashes and have fixed that in internal builds.  This should be better with the next release of Dimension, but if it happens again please send us your Dimension.log file at https://feedback.adobedimension.com/

[pwill23778]

Hi

Is there a recent update to this response? I am running windows 11 and experienced this. No luck trying anything. Dimension will launch but it won't fully load my scene and I cannot do anything with it. Thanks.

[silvia_7924]

Hi there! I have been experiencing the same and have been working in a project with just a couple of boxes (so simple elements) and it crashes. First I experienced this when the dimensions was updated and it was unable to open old files. Now it just simply crashes during a project and this corrupts the file and no longer can i open it on Dimensions. Every time I try to open, it simply freezes, and I am forced to shutdown the computer and can't simple quit or do anything. I am trying to figure out if this is a problem with my computer (by the way is a new M3) or if it is a common issue also experienced by others and therefore wanted to send this review feedback to dimensions and adobe team to see if they can work around it. In the begining (about a year ago) Dimensions was simple and it worked., it served the purpose for simple modeling. Since the update, it does work so well, and is frustrating to try to use it.