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Dimension dashboard frozen on grey screen

Community Beginner ,
Oct 24, 2019 Oct 24, 2019

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I Installed Adobe Dimension recently. It worked fine on that day. The next day, i open it and the canvas is just a grey screen and frozen, no assets or grid apear and it frezes on a perpetual "loading" when i try to place assets and models. The program from that point becoms un responsive and has to be force closed through task manager.

 

[edits images added so people can see them without downloading ussnorway]

image 1image 1

image 2image 2

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Bug, Crash or freeze

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LEGEND ,
Oct 25, 2019 Oct 25, 2019

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in image 1 the program has failed to load... in image 2 it has crashed

i don't have enough info about your system to offer any other advice so I will just point you to the bug forum and you can add your details to that list

https://feedback.adobedimension.com/forums/552760-adobe-dimension-bugs

 

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