Using the latest release of Dimension with students in school. Many have recent/new MacBook Pro or similar MacBook laptops (Intel not M1 chip based) yet the software refuses to work. When loading their file it either crashes immediately of freezes up as soon as they try to apply assets to their models. Both Mac OS and CC are up to date. Files are no different to those opened on other laptops where they work fine. Tried reinstalling Dimension to no effect. Example spec shown
Hi, I am having the same problem with my MacBook Pro, the software does not work, when trying to open new file it stucks.
Dimension needs a real Gpu and will not run on integrated graphics chips
there is difference between getting it installed and actually working correct
Adobe posted their min specs for Dimension here https://helpx.adobe.com/dimension/system-requirements.html
if your tech lads know how to remove the sniffer app its possible the software will work but your first question was "why is it failing" and the answeer is still the lack of a real Gpu in your student systems... anyway best of luck to you