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Dimension keeps crashing trying to open file

New Here ,
Mar 25, 2021 Mar 25, 2021

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I've been working on a fairly complicated scene and Dimension takes an extremely long time to load, eventually reaches 100% and then promptly crashes with a message saying "Application needs to be restarted" or something along those lines and mentions to reference the log file. I can't quite see anything obvious in the log file?

 

I'm not quite sure what's happening because I was opening the file just fine, closed it and now it's happening every time I try to open it. I wish I could revert back to a previous version or something if it's something wrong in the file, but I don't think that's possible!

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Bug, Crash or freeze, Problem or error

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correct answers 1 Correct answer

LEGEND , Mar 26, 2021 Mar 26, 2021
sounds like you have just added one to many models to this scene and few people have more than your 32G of Ram so share the file isn't really an option so rebuilding the file is your best bet p.s, next time make saves i.e, need 10 models = make a save1 at 5 models and save2 at 10... that way you have something to fall back on

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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Please use https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests this is the best place to send Dn Team Bugs and feature requests. Your contributions can help us shape the future of DImension.

 

Anyway try to make your scene more complex. 

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LEGEND ,
Mar 26, 2021 Mar 26, 2021

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sounds like you have just added one to many models to this scene and few people have more than your 32G of Ram so share the file isn't really an option so rebuilding the file is your best bet

 

p.s, next time make saves i.e, need 10 models = make a save1 at 5 models and save2 at 10... that way you have something to fall back on

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