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Dimension keeps crashing while rendering and restarting my work station

New Here ,
Apr 22, 2020 Apr 22, 2020

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Hi everyone! I have a problem with rendering using Adobe Dimension:
when render status is on 49% off - my computer shuts down and restarts(( no blue screen, no useful info in logs(
it happens almost every time I try to render a psd file and sometimes a png file in medium and high quality. Tested on different scenes.
 
Hardware and system tests are ok, the temperature during rendering is also ok. I regulary refresh drivers.
 
Does anyone know what Dimension is doing exactly in these few seconds? (on 49% of render status) what part of my hardware is it using in this moment?
Still can't catch the cause of this problem, please help!
 
System:
Windows 10 Pro (64)
Hardware:
Intel® Core™ i7-7820X CPU @ 3.60GHz
NVIDIA GeForce GTX 1050 Ti
Ram: 32 GB
TOPICS
Crash or freeze , Problem or error , Windows

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Community Expert ,
May 14, 2020 May 14, 2020

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