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Dimension not opening a file saved from a previous session

Community Beginner ,
Feb 04, 2020 Feb 04, 2020

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Hello, I have the latest version 3.1 installed on my desktop and have only been using this today - literally discovered Dimension 24 hours ago.

Made my first project today and tried to re-open the file. It gets to about 80% and then says the file won't open - I've sent the log to the email address.

I've reinstalled Dimension, have tried to add my .dn file to a new project but this hasn't worked. Any ideas folks?

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correct answers 1 Correct answer

Community Beginner , Feb 05, 2020 Feb 05, 2020
It was the RAM! Cleared up some space and the file works.Thanks for the advice 

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LEGEND ,
Feb 04, 2020 Feb 04, 2020

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Stops at 80% = your system is out of Ram or the file is corrupt

 

In both cases the best option is to share the Dn file and I'll test it

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Community Beginner ,
Feb 04, 2020 Feb 04, 2020

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Hi @Ussnorway

Here's a WeTransfer link to the file. 

Thanks in advance for testing it for me!

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Community Beginner ,
Feb 05, 2020 Feb 05, 2020

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It was the RAM! Cleared up some space and the file works.

Thanks for the advice 🙂

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New Here ,
Jul 23, 2020 Jul 23, 2020

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Could someone help me with the same problem please? Clearing RAM has not sorted.

 

TIA

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