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new laptop with specs as below.
Dimensions (3.4) firstly wouldnt open due to the openGL error which i fixed with a GL extensions viewer download. However, now theres no error popping up but Dimensions still will not open or even show in my task manager. The weird bit is when I try and unistall to reinstall it pops up with the error message "conflict uninstalling dimension - save your work and close following program before continuing".
I havnt had any previous versions installed or used on this PC.
All other adobe apps are working as per usual.
Any help would be greatly appriecated!!!
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GL extensions viewer download
step 1 = remove this
step 2 = run "dxdiag" and post your results
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thankyou.. do you mean this? https://drive.google.com/file/d/1RyTDfbTTGgRgnDjI4O6WaUN0vKbMUf9Y/view?usp=sharing
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this type of laptop should have a GeForce chip... your dadiag is showing a "DisplayLink USB Device" which I assume is something you added for whatever reason and this device doesn't have any Vram so imo that is whats causing Dimension to fail