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Dimension renderings cancelling

New Here ,
Feb 19, 2022 Feb 19, 2022

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I've had issues rendering before -random dark blocks, etc. I know now it was complexity issues.  But cancelling after 100% completion, not processing screen caps while in-process, etc.?

 

ThIS is a first.  I've cleared all adobe caches, dumped a ton of files to my Mega acct to free up HD space, uninsttalled, reinstalled (current and past versions), and reconfirmed full disk access for Dimension in my Mac's permissions.  I've tried everything and spent a couple of days straight trying.

 

Is there ANY USEFULL information that anyone can provide -besides "dude, have you tried Stager?".

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Mac , Problem or error

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Community Expert ,
Feb 20, 2022 Feb 20, 2022

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What is your system and hardware?

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New Here ,
Feb 20, 2022 Feb 20, 2022

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MacBook Pro (15-inch, 2018)

2.6 GHz 6-Core Intel Core i7

16 GB 2400 MHz DDR4

Intel UHD Graphics 630 1536 MB

 

All worked just fine last week.

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New Here ,
Feb 21, 2022 Feb 21, 2022

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So, nothing, huh?  I'm just SOL on this?

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New Here ,
Feb 21, 2022 Feb 21, 2022

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Great.  Thanks for nothing, Adobe and the "Adobe Community".  As usual, whenever I have an issue with your software, I either get a sales pitch for an ala cart extra charge for something replacing something I actually USED and you dicontinued - or most often, all I get is the sound of crickets, and bubbles reaching the surface as my business slowly slips beneath the surface of the water.  You did it with Muse and now Dimension.  I'll be looking for an alternative.  You certainly do not deserve a monopoly on design software.

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Community Expert ,
Feb 23, 2022 Feb 23, 2022

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Hello, just for information we are not Adobe employees, we strive to help and respond to user issues. I understand your dissatisfaction but we are simple volunteers who help users like you.

 

Anyway! Can you share screenshots to make it easier to identify the problem.

Did you try the Cretive cloud Cleaner tool? 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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