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Dimension Start window is frozen

New Here ,
Feb 02, 2021 Feb 02, 2021

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Hello all,
my problem is the following:
The application opens and the start window appears with the suggested tutorials and the buttons "Open" and "Create new". However, I cannot click on anything nor can I scroll in the window,  or even close the window.

I have already uninstalled and reinstalled everything with the Cleaner and increased my RAM to 48 GB. The application does not work in safe mode on the Mac either.

 

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Crash or freeze , Mac , Problem or error

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Community Expert ,
Feb 03, 2021 Feb 03, 2021

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LATEST

Please review https://community.adobe.com/t5/dimension/dimension-is-freezing-branched/td-p/10316563

 

The pronlem can be not loading tutorial video.

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