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Dimension 'Update' link not working

New Here ,
Aug 13, 2021 Aug 13, 2021

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Please assist. "Update now" link isn't actionable. I am using an enterprise creative cloud account. 

 

Screen Shot 2021-08-13 at 11.33.31 AM.png

 

Adobe isn't letting me contact their support either.

 Screen Shot 2021-08-13 at 11.42.34 AM.png

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Download and install, Problem or error

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LEGEND ,
Aug 13, 2021 Aug 13, 2021

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what build of Dimension is currently installed?

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Build 3.0-20191023.r.1082-3aa2998

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LEGEND ,
Aug 15, 2021 Aug 15, 2021

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I would assume your place of work \ school has opted not to allow upgrades until they are finished testing that they work on their hardware

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