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Dimension When will they fix?

New Here ,
Apr 22, 2021 Apr 22, 2021

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I am SURE there are 100s of posts on how Adobe Dimension

will NOT open after trying everything possible to make this Software work.

 

Does anyone know when this HUGE ISSUE will get fixed. Do we get some kind of discount

on our CC Suite monthly purchase? 

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Crash or freeze

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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Do you have any warnings after installation?

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New Here ,
Apr 26, 2021 Apr 26, 2021

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No, no warnings whatsoever just stop right on the Start Page.  I really need to use this software

because clients need bottles of Vitamins mocked up and it just will not open 😞 

I updated everything there is to update and I tried using an older version so I can get this project done.

But looks like I might lose this big project because the software not opening. This is where it stops every single time.

I am really bummbed out. 

Screen Shot 2021-04-26 at 1.41.54 PM.png

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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There is some issue with loading video that contain start screen that can hung dimension , but I am not shure if this is a case for your bug. Please create a bug on  https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests 

 

 

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