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Dimension will not start

Explorer ,
Apr 29, 2020 Apr 29, 2020

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Help! 

Adobe Dimension 3.2.1 will not start on my Mac. I get as far as the Welcome to Dimension screen and then I can't do anything. Nothing I click on works.

I upgraded from 1.1.1 but despite having selected keep old versions the old version has gone - where? I tried dowloading the oldest version now available (2.3.1) but that won't start either - I don't even get to the Welcom To Dimension screen.

I'm on Mac OS 10.13.6 running a Mac Pro 2010 5,1 with 64GB RAM and 3GB NVIDIA GeForce GTX 780 graphics card.

Is there any way of getting hold of version 1.1.1? That worked fine for what I need.

Thanks!

TOPICS
Bug , Crash or freeze , Mac , Problem or error

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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Please log your problem as a bug to   UserVoice Dimension.   

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Explorer ,
Apr 30, 2020 Apr 30, 2020

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I've done that. It appears that I am one in very long line of people with a similar problem.

 

While Adobe fixes the problem where can I get hold of a copy of Dimension 1.1.1 from? It worked perfectly and unlike the other Creative Cloud applications doesn't appear to have kept the older version on "upgrade".

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LEGEND ,
Apr 30, 2020 Apr 30, 2020

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Adobe removed 1.1.1 a while back as part of their charge forwards reguardless policy so only poeple that made back up are going to still have it

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