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Dimension Won't open a large project

New Here ,
Apr 20, 2024 Apr 20, 2024

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Hello!

 

I can't open a fairly large Adobe Dimension project that I've been working on. It is 114Mb.

I started this project on a Lenovo Ideapad Flex 5, which has 16GB of RAM and not much to be said for the graphics card. The project would either fail to open entirely or open and then display a white screen. After looking for answers, the most obvious one was that my PC just wan't powerful enough. Totally understandable.

 

So I bought an HP Victus 16 with 32GB of RAM and a bunch of other nice things as far as graphics should go. This one: HP Victus 16-r0073cl 16.1" Gaming Laptop Computer (Refurbished) - Mica Silver; Intel Core i7 13th Ge...

 

Now my Adobe Dimension project loads to 90% and then freezes. Ctr+Alt+Del, End Task, Open Project, Load to 90%, freeze, repeat. I've tried a dozen times now. So how do I get this to open? What can I try? 

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Crash or freeze , Problem or error

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Community Expert ,
Apr 20, 2024 Apr 20, 2024

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Can you open it with previous versions? 

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New Here ,
Apr 20, 2024 Apr 20, 2024

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I haven't tried...yet. How far back should I go? 

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New Here ,
Apr 20, 2024 Apr 20, 2024

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SO far I've trtied 3.4.8, 3.4.4, 3.4, and none of those worked so I'm moving onto 3.3.

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New Here ,
Apr 20, 2024 Apr 20, 2024

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I tried 3.3 and 3.2 until Dimension told me the version was too old and couldn't be opened. It was always the same result where it loads to 90% and then freezes. 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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Is it possible to share a file for testing?. Thx.

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