• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Dimenssion CC Boken Icon in Windows10 Taskbar

New Here ,
Nov 04, 2017 Nov 04, 2017

Copy link to clipboard

Copied

Hello everyone, sorry if it isn't the right place for this particular issue.

I recently have a new clean Windows installation and something weird is happening (had the same problem in the old installation) with Dimenssion CC icon in the taskbar. I tried to reset the Explorer process to refresh the taskbar but the icon does not change.

Dimenssion_broken_icon.jpg

Any ideas? someone here has the same problem?
this is the ONLY icon that is broken (small or big in the taskbar)

Thanks!

Views

453

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 06, 2017 Nov 06, 2017

Hi Alexis!  This seems to be a Windows 10 only issue that we've seen only when users are installing new versions of Dimension on machines that had it already.  You said you did a fresh OS install, though, correct?  Very odd!

Here are instructions on how to rebuild your icon cache which should clear the issue:  How to Rebuild a Broken Icon Cache in Windows 10

Likes

Translate

Translate
Adobe Employee ,
Nov 06, 2017 Nov 06, 2017

Copy link to clipboard

Copied

LATEST

Hi Alexis!  This seems to be a Windows 10 only issue that we've seen only when users are installing new versions of Dimension on machines that had it already.  You said you did a fresh OS install, though, correct?  Very odd!

Here are instructions on how to rebuild your icon cache which should clear the issue:  How to Rebuild a Broken Icon Cache in Windows 10

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines