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Empty library

New Here ,
Apr 06, 2020 Apr 06, 2020

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Hello everyone,

I have a very worrying problem every day. 
When I launch the software everything works perfectly, including in the library.
But when I run a render, and then go back to my design page, the library window goes blank, and I have no choice but to close the software and restart it.
It wastes me a lot of time. Do you know how to fix this problem? Thank you in advance.

 

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correct answers 1 Correct answer

LEGEND , Apr 06, 2020 Apr 06, 2020

yes this is a known bug that was reported on day 1... the Adobe server dropps the line because it thinks a rendor is doing nothing

 

to be clear, the library and network are a different department to Dimension... welcome to the bubble system

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Community Expert ,
Apr 06, 2020 Apr 06, 2020

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Did you try to reinstall you Graphics Card drivers or Dn? If that do ot help please fill your bug here https://feedback.adobedimension.com/forums/552760-adobe-dimension-bugs

Thnak you

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LEGEND ,
Apr 06, 2020 Apr 06, 2020

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yes this is a known bug that was reported on day 1... the Adobe server dropps the line because it thinks a rendor is doing nothing

 

to be clear, the library and network are a different department to Dimension... welcome to the bubble system

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