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error Dimension

New Here ,
Nov 22, 2017 Nov 22, 2017

No workspace. No visible objects. The program reinstalled, reinstalled, did not help. What could be the problem?

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correct answers 1 Correct answer

Adobe Employee , Nov 27, 2017 Nov 27, 2017

Hi Sissya,

This generally happens from lack of OpenGL support.  You can try updating your video card drivers as that usually resolves the issue.

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Community Expert ,
Nov 22, 2017 Nov 22, 2017
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LEGEND ,
Nov 22, 2017 Nov 22, 2017

sissyap87154981  wrote

What could be the problem?

what system is that... is it inside a V-host like vmware?

p.s, do you always miss the tool bar as well...

Screenshot (188).pngScreenshot (189).png

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017
LATEST

Hi Sissya,

This generally happens from lack of OpenGL support.  You can try updating your video card drivers as that usually resolves the issue.

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