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error Dimension

New Here ,
Nov 22, 2017 Nov 22, 2017

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No workspace. No visible objects. The program reinstalled, reinstalled, did not help. What could be the problem?

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correct answers 1 Correct answer

Adobe Employee , Nov 27, 2017 Nov 27, 2017

Hi Sissya,

This generally happens from lack of OpenGL support.  You can try updating your video card drivers as that usually resolves the issue.

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Community Expert ,
Nov 22, 2017 Nov 22, 2017

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LEGEND ,
Nov 22, 2017 Nov 22, 2017

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sissyap87154981  wrote

What could be the problem?

what system is that... is it inside a V-host like vmware?

p.s, do you always miss the tool bar as well...

Screenshot (188).pngScreenshot (189).png

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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Hi Sissya,

This generally happens from lack of OpenGL support.  You can try updating your video card drivers as that usually resolves the issue.

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