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GLB errors when rendering in Dimension

New Here ,
Jul 28, 2023 Jul 28, 2023

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Hello,

From some updates ago, the GLB files aren't displayed and rendered correctly in Dimension. The solids get some mistakes in their surfaces as you can see in the picture. With other types of 3D, like OBJ, they are displayed and rendered correctly.

cable ladder error.jpg

 

I tried other GLB files with different solid geometries, and the problem happens too, also in different computers with different graphics cards.

I cannot add the Dimension file to this post, I get this message:

error-dimension-file.png

 

 

 

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Bug , Problem or error

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Community Expert ,
Jul 28, 2023 Jul 28, 2023

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Is these GLB file have been created by you in any other app or was downloaded?

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New Here ,
Jul 29, 2023 Jul 29, 2023

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Created by me in Inventor. But until a few months ago they are fine and now I get these rendering errors. If I export the part in other formats like OBJ they look fine. Open the GLB file in other software are fine too. So I think the problem is in Adobe Dimension.

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Community Expert ,
Jul 30, 2023 Jul 30, 2023

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Yes, most likely․ If you want you can send file to Dn Team for incestigation as may be that is specefic artifact. Adobe Dimension Learn & Support

Did you try to open it in Adobe Substance 3D Stager?

 

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New Here ,
Jul 30, 2023 Jul 30, 2023

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If I import the Dimension project to Stager the object remains with the same problem. If I create a new project in Stager and I import the GLB file it fits perfect. So, is something with the use of GLB files in dimension. 

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New Here ,
Aug 06, 2023 Aug 06, 2023

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I tried an earlier version (3.4.7), and the same GLB file has been imported and rendered perfectly.

The same occurs with other GLB files.

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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From my side I prefer Stager. For me its better than Dimension. 

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Maybe you're right, but Dimension it's included in my Adobe Creative Cloud Plan. To have Stage I need to add an additional payment more or less the same as I pay now.

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