Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


I can't upload FBX files with the last update

Community Beginner ,
May 17, 2021 May 17, 2021

Copy link to clipboard

Copied

Hello,

I installed the last update and now Dimension can't open fbx files,

the program say there is an error and crash.

 

WHY???

 

Thank you...

Matteo

TOPICS
Crash or freeze, Import and export, Problem or error

Views

103

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , May 18, 2021 May 18, 2021
I solved the problem, I uninstalled the update and I restored the previous version of DN (3.4.1) I hope they will fix that issue! Matteo

Likes

Translate

Translate
Adobe Community Professional ,
May 17, 2021 May 17, 2021

Copy link to clipboard

Copied

I able to import FBX file into Dn that is created with Marvelous Designer. How complex is your FBX file? Can you share it via any cloud to test?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

before the last update of DN I had no problem with any FBX files... now I can't upload them, the program crashes.

The problem is not the complexity of the file.

 

Matteo

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

Please share file to test. That can be only way to understand a problem. Also what is the source of that FBX file?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

LATEST

I solved the problem, I uninstalled the update and I restored the previous version of DN (3.4.1)

 

I hope they will fix that issue!

 

 

Matteo

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 17, 2021 May 17, 2021

Copy link to clipboard

Copied

the textures... are they bitmaps perhaps?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

no textures, only mesh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines