I cant get anything to show up at all in adobe dimension

[cn_dd]

Opening the application is fine and everything with it is all good except for the thing that dimension was made to do, whenever i try to put ANY 3d model onto the canvas, nothing appears but it says its there on the side.The same problem occurs when i try to put a background image.

[Ares Hovhannesyan]

Please check this convertion

https://community.adobe.com/t5/dimension/no-objects-showing-in-dimension/td-p/9692593?page=1