First time using Adobe Dimension — really wanting this to be a reliable tool for creating custom mockups, but pretty disappointed so far. I'll assume that the fault is on my end since I'm a beginner. In the attached images, you can see that my PNG image is immediately corrupted during the place function, and then remains corrupted after I've committed the place. Weirdly, the image on the main panel did not corrupt, even though they were both PNGs that were exported from the same Ai file at the same relative scale.
Could it have anything to do with how I built the file? I created the front panel by extruding a line in the shape of the bag contour, but created the side gusset by extruding a solid shape by just .5mm (watched many tutorials, but didn't find the "correct" way to do this if different).
yes its the way you made your model and yes normally Dimension can fix it for you without needing to remake the model correct
1. when repairing a model first select it and then ask Dimension to generate a new UV map
2. in this case only part of the model is busted so I would use the magic wand tool to select only the busted face and then give that face a new \ different material... this should auto generate a new UV map for that face without touching the UV map for other faces