Importing Graphics to 3D Models Made by Maya

[raghadred]

Hello community!

I made a model using Autodesk Maya 2019, exported it into .OBJ, then tried placing a graphic on one of the planes, but this message came up -

After this, Dimension doesn't respond, and crashes. I tried dragging a graphic on another model from the starter assets in the same file and it worked, and tried other things to know where the exact problem lies, and I'm pretty certain that the issue isn't in anything but the model I made by Maya.

Does anyone have a solution for this? Or at least can explain the exact problem to me so I can look up how to solve it with Maya if possible?

Thank you * =D

(Note: I've checked this post but I'm not sure I've understood enough to know what to look for.)

[Ussnorway]

The issue will be in the model made by Maya & if you want to share it then I can test to confirm that

Dimension doesn't like Obj files that are not made to the actual standard i.e lots of software (not just Autodesk) makes 'sort-of' Obj files by default